Willy Genius Remote Support

Secure remote assistance for your computer or mobile device. Download the support application below and follow the instructions provided by your technician.

Windows macOS Android

Getting Support

  1. Download and open the remote support application.
  2. Your technician will help connect it to our secure support server.
  3. Tell your technician the ID displayed by the application.
  4. Approve the connection when prompted.

For your security, only allow remote access while actively working with Willy Genius IT Support. Never provide your remote-access password to an unknown caller.